Privacy Policy

With this Privacy Policy, Quanhui DAI aim to transparently explain how and why Quanhui DAI gather, store, share and use your personal data in a manner consistent with the laws of the countries in which Quanhui DAI do business. Your privacy and the security of your personal data is, and will always be, enormously important to us. Where this Policy refers to "personal data" it is referring to any information that relates to an identified or identifiable living individual.

This Privacy Policy applies to websites, mobile applications, forums and every kind of blogs of Dream Games and any other online or offline services provided by Dream Games. It also applies to our marketing and advertising activities on all platforms and other services that we may provide to you from time to time. In this Privacy Policy we refer to our games, websites, marketing and advertising activities and other services collectively as our "Services".

Under this Privacy Policy, your personal data shall be processed in order to provide the Services once you download our mobile application, access and/or play our games, or interact with our websites or other Services. If you have any other concerns about providing data to us or it being used as described in this Privacy Policy you should not use our games or other Services. This Privacy Policy is intended to meet requirements globally, including those in North America, Europe, Turkey, Asia-Pacific countries and other jurisdictions.

1. Personal information we collect and how we collect it

When you interact with or use our Services, we are collecting personal information about you. Sometimes we collect personal information automatically when you interact with our Services (e.g., information about how you interact with our Services) and sometimes we collect the personal information directly from you when you use our Services (e.g., information you give us when setting up your account or user profile). At times, we may collect personal information about you from other sources and third parties, including other players.

Information We Collect Automatically or From You Directly

Registration Information

We may offer you the option to complete a user profile that is visible to other Studio users (“Account"). If you create an Account, you may provide us your name, a username, e-mail address, a password and other information that helps us confirm that it is you accessing your Account. We may do this through in-game dialog boxes, which you may choose to skip. If you sign into the Services with Facebook Connect, we will collect information that is visible via your Facebook account such as: (1) your first and last name, (2) Facebook ID, (3) Profile Picture/Image/URL, and (4) list of Facebook friends. Your Account may be used to publicly identify you as part of social features of the Services, which may include user-to-user interaction, chat or messaging functionality, public leaderboards, head-to-head competition, and other similar features. Your username associated with your Account will be public and will be shown to other users. In addition, your username will allow others to access information on your user profile that is considered public or that you have designated as public in your user profile settings.

Address Book Information

We may also offer you the ability to choose to import your contacts or manually enter e-mail addresses so that you can locate your contacts on Studio and invite your contacts to join you in the Services. This information is typically collected through the use of third-party mobile device software development kits. If you choose to import your contacts or manually enter e-mail addresses, we will store those contacts for purposes of helping you and your contacts make connections through our Services. You are responsible for ensuring your sharing of this information with us is compliant with applicable laws. In some countries, this may require you to get permission from the people you invite before you share their information.

Technical and Usage Information

When you access our Services, we may use cookies and other similar technologies to collect (i) certain technical information about your mobile device or computer system, including IP Address, mobile device ID (IDFA, Google Advertising ID or other identifiers), and the version of your operating system; and (ii) usage statistics about your interactions with the Services, including the links, objects, products and benefits you view, click or otherwise interact with (also known as “Clickstream Data"). Our emails may also contain tracking pixels that identify if and when you have opened an email that we have sent you, how many times you have read it and whether you have clicked on any links in that email. In connection with your use of certain Services, we will create and assign to your device an identifier that is similar to an account number. In addition, in certain circumstances, we may collect the name you have associated with your device, device type, telephone number, country, and any other information you choose to provide, such as username, character name, or e-mail address. We may also infer your approximate geographic location based on your IP address.

Payment Information

When you order any good or service through the Services, including any virtual currency or virtual good, we collect certain non-financial transaction information related to these purchases, including what you purchased, the price, and the date. Your in-app purchase transactions are processed by third-party payment processors, such as Apple (for purchases on iOS devices), Google (for purchases on Android devices), or Amazon (for purchases on Kindle devices). The third-party payment processors will collect your name, phone number, e-mail address, mailing address, billing address, and complete credit card information to enable them to process your payment. The third-party payment processors may also retain this information to enable you to purchase additional items through our Services without having to re-enter your payment information each time. Please note third-party payment processors do not share your financial information, like credit card numbers, with us. In addition, please note that the third-party payment processors’ processing of transactions and collection and use of your personal information is governed by their terms of service and privacy policy, and purchases through these third parties may also be subject to additional policies. We encourage you to review the terms of service and privacy policies of those third parties to learn more about how they handle your personal information.

Information Collected by or Provided to Customer Support

When you ask for assistance from our Customer Support team, we will collect and store the contact information you provide (generally your name and e-mail address), information about your game-play or activity on the Services, and your username or ID number. We will also store the correspondence and information within the correspondence that you choose to share with us.

Communication Preferences

We may collect information about your interests and communication preferences that you choose to provide, such as when subscribing to news or alerts.

2. How we use your information

We use your personal and non-personal information, both individually and combined together, the following ways:

To provide a safe and enjoyable user experience.

To operate, improve, and develop our Games and Services for you and the device that you are using.

This includes the use and analysis of aggregated data to ensure that our Games and websites work properly on all devices.

We use analytics tools, which may include third party analytics tools, to collect information about how you play our Games or use our Services.

We may analyze and use the information that we collect on an anonymized or aggregated basis for product development, to analyze the performance of our Games, to troubleshoot, and to improve and optimize the Games to ensure the best player experience for our players as a whole.

We may also create reports, analysis, or similar services for use by us for the purposes of research or business intelligence, for example to track potential problems or trends with our Services, or to test out new Game features and content.

To ensure that any purchases you make are verified on our servers and activated in the Games.

We may also share your information with third party publishers who develop and provide Games and other Services to you on our behalf.

Customer Support

We will use the information and data that you provide directly to us through our customer support channels to communicate with you.

Help identify and troubleshoot problems with your account or Games

Correspond with you (i.e. respond to your specific requests or questions)

Manage your account and relationship with us and to improve your experience when you using our Services.

Events, offers, and promotions

From time to time we may run promotions or competitions during which we may collect certain personal information from you, such as your name, address, postal code, email address or other information or content submitted in order for you to claim a prize.

Those competitions will have their own specific terms and conditions, but we will use personal information that you provide in relation to that competition for the purposes of running the competition.

We may also publish the names and entries of competition entrants. That information may also be combined with your BBB Account and other account information and will be processed, stored, and shared in accordance with this Privacy Policy.

Marketing and Advertising purposes

When you play our Games or use our Services, non-personal identifiers and other information from your device is collected and shared with advertising partners to enable the technical delivery of ads to your device.

Our advertising partners may combine this information with information which they have collected about you when you use their services (or the websites or services of third parties) in order to serve you more relevant ads in our Games or to improve the accuracy of their targeting and measurement systems.

This Privacy Policy does not apply to the collection of your information by our advertising partners. We recommend that you review our advertising partners’ privacy policies for more information here.

Legal Compliance

To enable us to comply with laws that apply to us, to prevent fraud, to ensure compliance with our terms of service or where necessary to defend, exercise or establish our legal rights including our rights under our Terms of Service

Social Media

We have several Social media channels which we use to communicate to our players. If you choose to interact with those channels, we will receive your information and use it in connection with those channels, including to engage with you, and we may also republish your posts to those channels.

Chat

When you participate in social features (such as chat), the information that you disclose is public information. We may store and access it, and it may be read, copied, collected, or used by other users without your consent. Please make sure privacy settings reflect your preferences.

To ensure that you are complying with our terms of service and we also reserve the right to prevent your use of our chat service(s) or to block the sending of any message for any reason.

Visiting our Website

When you visit our other websites, we collect information about you, such as details about how you use and interact with such Websites. We may use the information we collect about you for a number of purposes, including for operating and optimizing the Websites, in connection with our advertising purposes, and for research or analysis.

Information we collect via cookies (which are small text files placed on your device) or other similar tracking technologies, allow us to collect data such as your device’s model operating system, screen size, and other information about how you use our Services.

3. Third party account data

The personal information we collect when you login via a Third Party Account may depend on your privacy settings for that Third Party Account.

We don’t control how such third parties collect, use and share your personal information. You should review the relevant third party privacy policy for more information.

- Age: For age verification purposes, we may collect date of birth from users before we permit them to use the Services.

- Purchases: If you make a purchase within the Services through the relevant store, we may collect and maintain your purchase history and details however, we do not receive your credit card number.

- Customer Service: We may collect emails, chat records, attachments and customer opinions for customer consultation, handling complaints and other business, delivering announcements, and performing customer support tasks.

- Other Automatically Collected Info:

Device Identifiers. We may collect IP information, unique device identifier, device ID, advertising ID, application ID or other identifiers

The following information may be collected while you use the Services:

- Activity and usage records, game scores, credits, access logs, improper usage record and fraud detection information, device information (model, service provider information, OS information, language and country information,),

- Precise geo-location data (GPS, with your consent)

Domain name, browser type and operating system device type and other statistical or technical information related to your device or the version of our Services that you are using.

4. Children

We are committed to respecting children’s privacy. Our Games are intended for general audiences and we do not knowingly collect any personal information from children. We will not collect personal information from anyone we have actual knowledge is under the age of 13 or under the minimum age in the relevant territory.

If you as a parent or guardian grant consent for child to use our Games or other Services, the information collected will be accordance with this Privacy Policy.

If you believe that we might have any personal information from or about your child, please Contact Us. In the event that we learn that we have collected personal information from a child, we will delete that information as quickly as possible.

5. Reserve

We will retain your information for as long as your account is active, or as we deem necessary for the purposes described in our Privacy Policy. We will also retain and use your information as necessary to comply with our legal obligations.

6. How can I exercise my rights over my information

Depending on where you live, you may have certain rights with respect to your information, such as rights of access, to receive a copy of your data, or to delete your data or restrict or object to our processing of your data.

7. Contact

If you have any questions about this document, please contact: 1207231112@qq.com